📞600524444 | ✆ 600524444 | ✉ helpdesk@cozmotravel.com
Go to account settings

Tbilisi Eid Break

Tbilisi 4 nights
Need Help to Plan Your Trip
Loading Itinerary...

Important Information & Guidelines

  • Please make sure to download the telegram app before your travel starts, where driver details for all tours and transfers shall be shared.
  • The driver details for private airport transfers or train station transfers or tours shall be shared within 24 hours of scheduled time only on the telegram app.
  • On arrival in case you cannot locate your driver please call the service provider and give your complete name and confirmation number for them to guide you.
  • Any changes in pickup times in Europe for airport or train station transfers (private only) can be done only 24 hours before the scheduled pickup time. In case any change request is received within 24 hours, there will be 100% cancellation charges applicable and no refund shall be provided.
  • Most tours on sharing basis in Europe start from a common point in the city. Please make sure you reach the shared common point mentioned in the activity voucher at least 15 mins before the scheduled time.
  • In case you are delayed in reaching the common point, and the bus leaves for the tour, the tour is considered a no show and no refund shall be provided.
  • For tours and activities booked on private basis, the drivers arrive at specified time only and the maximum waiting time is only 10-15 mins.
  • Please note that we are not responsible for any delays (if any) in the vehicle for pick-ups or drops due to any un-avoidable conditions, like traffic, accidents, vehicle breakdown etc.
  • Please note that any trains confirmed as part of journeys exclude seat reservations and seat reservation charges. You are required to reserve your seat at least 24 hours before to avoid hassle in case the trains are running full.
  • In Europe you are required to manage and handle your luggage on your own. No porterage services are provided by us.
  • If your flights involve a combination of different airlines, you may have to collect your luggage on arrival at the connecting hub and register it again while checking in for the return journey to your origin.
  • At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
  • Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
  • For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
  • We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.

Terms and Conditions

  • Airline seats and hotel rooms are subject to availability at the time of confirmation.
  • In case of unavailability in the listed hotels, arrangement for an alternate accommodation will be made in a hotel of similar standard.
  • There will be no refund for unused nights or early check-out (In case of Medical condition it completely depends on hotel policy).
  • There will be no refund for any unutilized services (meals, entrance fees, optional tours, hotels, transport and sightseeing etc) for any reason whatsoever.
  • The price does not include expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.
  • In case a flight gets cancelled, we will not be liable to provide any alternate flights within the same cost, any additional cost incurred for the same shall be borne by the traveler.
  • If your stay falls on special dates (like 24th December, 31st December, 14th February, etc.) when hotel organize gala dinner, then there may be mandatory Gala Dinner Charges additional that you need to pay at the hotel directly.
  • Country guidelines may change without notice, hence do check travel rules and your eligibility for travel on the regulatory website of the respective country/state, before booking your travel.

Our Scope of Services

  • We act solely as holiday organizers. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You are required to follow the terms, conditions, and rules of each service provider. This includes, for example, airline baggage policies and hotel meal timings. Any consequences arising from non-compliance will be at your own risk.
  • If you cause any injury or damage to a service provider, you may be held liable, and any amounts recovered from us in this regard will be charged to you accordingly. Accordingly, we shall not be liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.
  • We reserves the right to modify the itinerary at any point, due to reasons including but not limited to: Force Majeure events, strikes, fairs, festivals, weather conditions, traffic problems, overbooking of hotels / flights, cancellation / re-routing of flights, closure of / entry restrictions at a place of visit, etc. While we will do our best to make suitable alternate arrangements, we would not be held liable for any refunds/compensation claims arising out of this.

Airline Policy

  • Airline Policy & Refunds: All cancellations, changes, and schedule modifications are governed by the airline’s policy. Non-refundable fares are not eligible for any refund. Refunds, if applicable, will be processed within 30 working days after deducting airline cancellation charges and Tripfactory service fees (5% for cancellations, 2.5% for amendments). One-way cancellations are not permitted.
  • Liability & Charges: In case of flight cancellations or schedule changes, we are not liable to provide alternate flights within the same cost. Any additional costs, including airline-imposed charges or processing fees for changes or cancellations, shall be borne by the traveler.
  • Mandatory Requirement: For infant bookings, valid Date of Birth proof must be presented at check-in.

Hotel and Land Cancellation Policy

  • Cancellation & Refunds: Hotel cancellations are subject to the respective hotel’s policy. Non-refundable bookings are not eligible for any refund. No refund shall be provided for unused nights (including early check-out) or any unutilized services (meals, transfers, sightseeing, entrance fees, etc.) for any reason whatsoever. In case of medical conditions, any exception will be subject to the hotel’s discretion.
  • Transfers, Activities & Tickets: Transfers and activities included in the itinerary are non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified at the quotation stage in the “Points to Note” section, where applicable. Certain services may have separate cancellation policies, which must be adhered to accordingly. Entrance tickets are non-refundable once booked, unless specified otherwise.
  • Service Charges: A service charge of 5% of the total booking value will be applicable for cancellations of land services (including activities and transfers), as well as for any amendments.
  • Hotel Policies & Timings: Check-in and check-out timings are as per hotel policies. Early check-in or late check-out is subject to availability and may incur additional charges payable directly at the hotel.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you must submit your request in writing to your travel advisor or email us
  • All such requests will be accepted subject to availability. Please note that any amendment or change will be treated as a new booking. If the amendment is made within the cancellation period, cancellation charges will apply as per the date the amendment request is submitted. Applicable cancellation charges will be in accordance with airline and hotel policies.
Starting From
AED 3,473AED 3,984
per person on twin sharing
Check Availability

Check Price and Availability

1 room
Check Availability
Continue
Filters

per room per night
Filters

Stay details booked separately

Save